IT Engineer
BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space.
What this role actually needs.
IT Engineer at BitGo in Sioux Falls. UpJobz keeps this listing high-signal for applicants targeting serious high-tech roles across the United States, Canada, and Mexico. BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space.
Day-to-day expectations
A clear list of the work this role is designed to cover.
- Analyze and resolve requests regarding IT systems issues and enhancements, leveraging analytical skills to diagnose root causes, implement timely and effective solutions, and drive continuous improvements through system modifications and process enhancements.
- Manage employee onboarding and offboarding processes, including account provisioning, access control, and secure deactivation of systems and devices.
- Provision, configure, and maintain company laptops using MDM tools, ensuring compliance with security policies and asset management standards.
- Hands-on experience administering Okta, including lifecycle management, SSO integrations (SCIM/SAML/OIDC), group-based access controls.
- Administer, enhance, and support IT systems and applications (e.g., Entra ID, MDM, and SaaS-based tools) to ensure seamless integration, optimize workflows, and improve user productivity.
- Diagnose and perform basic troubleshooting of LAN, WAN, and other network-related issues.
What a strong candidate brings
This keeps the job page specific, readable, and easier to match.
- Basic network troubleshooting experience (e.g., LAN, WAN, patch management, etc.).
- Experience managing and participating in IT projects, collaborating with stakeholders and peers to ensure the successful delivery of business outcomes.
- Experience working in an agile framework such as Jira.
- Experience working and administrating ITSM platforms such as Jira Service Management (JSM) and Freshworks.
- Administration of Identity Management systems with users and groups.
- Hardware procurement and asset/inventory management.
Why people would want this job
Benefits help searchers understand whether the role is a real fit before they apply.
- Competitive base salary, bonus and stock options
- 100% company paid health insurance for employee, partner and dependents
- Up to 4% 401k company match
- Paid parental leave, Paid vacation
- Free commuter/parking pass
- Free custom lunches, dinners and snacks
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Interview themes
Watchouts
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- Use united states residents as part of your positioning so the recruiter does not have to infer it.
- Show concrete examples of succeeding in on-site environments.
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