IT Support Engineer
Who are we? Our mission is to scale intelligence to serve humanity.
What this role actually needs.
IT Support Engineer at Cohere in New York City. UpJobz keeps this listing high-signal for applicants targeting serious high-tech roles across the United States, Canada, and Mexico. Who are we? Our mission is to scale intelligence to serve humanity.
Day-to-day expectations
A clear list of the work this role is designed to cover.
- Extensive experience supporting and administering Mac, Google Workspace, and Slack.
- Experience supporting and administering MDM (ie. Kandji/Iru or JAMF)
- Strong Okta and Okta Workflow knowledge (Okta Certified Professional/Administrator preferred).
- Familiarity with API orchestration platforms (e.g., Okta Workflows), cloud platforms (AWS, GCP, Azure), GitOps, IaC tools (Terraform), and network authentication protocols (RADIUS).
- Experience with scripting languages (Python) and Google Apps Manager (GAM).
- Solid understanding of networking concepts and internet tooling (Wi-Fi, routers, switches).
What a strong candidate brings
This keeps the job page specific, readable, and easier to match.
- A tinkerer who thrives on solving technical challenges with all kinds of technology.
- Organized, thoughtful, and passionate about supporting teammates and improving operational efficiency.
- A clear communicator with a knack for creating processes and training others.
- Hands-on and eager to tackle a variety of tasks, from troubleshooting to system optimization.
Why people would want this job
Benefits help searchers understand whether the role is a real fit before they apply.
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Turn this listing into an application plan.
This is the first pass at the premium UpJobz layer: a fast brief that helps serious applicants move with more clarity.
Next moves
- Tailor your resume around ai and llm instead of sending a generic application.
- Use the first two bullets of your application to connect your background directly to it support engineer is a high-signal on-site role in new york city, and it is most realistic for united states residents.
- Open the role quickly if it fits and bookmark three similar jobs before you leave the page.
Interview themes
Watchouts
- Compensation is hidden, so get range clarity in the first recruiter conversation.
- Use united states residents as part of your positioning so the recruiter does not have to infer it.
- Show concrete examples of succeeding in on-site environments.
Search intent signals for this listing
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