Senior Product Manager, HR Labs
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.
What this role actually needs.
Senior Product Manager, HR Labs at Gusto in New York City. UpJobz keeps this listing high-signal for applicants targeting serious high-tech roles across the United States, Canada, and Mexico. About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.
Day-to-day expectations
A clear list of the work this role is designed to cover.
- Own product strategy and roadmap for the HR Partners platform—refining and extending the existing vision, making hard prioritization calls, and ensuring we’re building the right things for partners and, over time, for customers.
- Work side by side with engineering and design: clarify problems, frame opportunities, and shape solutions together rather than handing over finished specs. You’ll be a true partner, not a ticket-writer.
- Drive discovery and validation with HR partners and other stakeholders—synthesize feedback, identify patterns, and turn insights into clear requirements and success criteria.
- Define and track outcomes (usage, quality, efficiency, business impact) and use data to inform what we build next.
- Operate in ambiguity: our roadmap is evolving, the AI landscape is moving fast, and the “right” product isn’t always obvious. You’ll help the team navigate that uncertainty with structure and judgment.
- Think creatively about AI-native experiences, beyond chatbots and forms. The bar here is high: outputs need to be accurate (HR has real compliance stakes), tailored to each customer's situation, and genuinely useful rather than generic.
What a strong candidate brings
This keeps the job page specific, readable, and easier to match.
- Named #1 best software for small business of 2024 by G2
- 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing
- Over $500M in annual revenue
- The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs
- There are 6.2M employers in the US, 98% have fewer than 100 employees (1)
- 550,000 new businesses are created each year in the US (1)
Why people would want this job
Benefits help searchers understand whether the role is a real fit before they apply.
- Named #1 best software for small business of 2024 by G2
- 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing
- Over $500M in annual revenue
- The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs
- There are 6.2M employers in the US, 98% have fewer than 100 employees (1)
- 550,000 new businesses are created each year in the US (1)
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Next moves
- Tailor your resume around ai and security instead of sending a generic application.
- Use the first two bullets of your application to connect your background directly to senior product manager, hr labs is a high-signal on-site role in new york city, and it is most realistic for united states residents.
- Open the role quickly if it fits and bookmark three similar jobs before you leave the page.
Interview themes
Watchouts
- Compensation is hidden, so get range clarity in the first recruiter conversation.
- Use united states residents as part of your positioning so the recruiter does not have to infer it.
- Show concrete examples of succeeding in on-site environments.
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