Customer Solutions Engineer
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.
What this role actually needs.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Responsibilities: - You will be part of a team of CSMs and CSEs supporting Mid Market customer(s) needs. - From a technical perspective, your primary responsibilities will be to guide customers through their onboarding of Cloudflare products and services, demonstrating a nuanced understanding of complex customer environments, ensure customers see the full value in Cloudflare's products and advise on technical best practices via 1:1 engagements - Full-Stack Advisory: Guide customers through the end-to-end onboarding of Cloudflare’s core services (DNS, WAF, CDN, and Zero Trust) while prioritizing the adoption of the Developer Platform. - Edge Architecture Consulting: Lead technical deep-dives into Cloudflare Workers, Pages, R2, and D1, helping customers architect "edge-first" applications. - Collaborate with Customer Support, Technical Account Managers, Product, Engineering, and other teams to assist with technical escalations - You will take part in content creation and delivery for technical customer workshops for your area of expertise Requirements: - You will be part of a team of CSMs and CSEs supporting Mid Market customer(s) needs. - From a technical perspective, your primary responsibilities will be to guide customers through their onboarding of Cloudflare products and services, demonstrating a nuanced understanding of complex customer environments, ensure customers see the full value in Cloudflare's products and advise on technical best practices via 1:1 engagements - Full-Stack Advisory: Guide customers through the end-to-end onboarding of Cloudflare’s core services (DNS, WAF, CDN, and Zero Trust) while prioritizing the adoption of the Developer Platform. - Edge Architecture Consulting: Lead technical deep-dives into Cloudflare Workers, Pages, R2, and D1, helping customers architect "edge-first" applications. - Collaborate with Customer Support, Technical Account Managers, Product, Engineering, and other teams to assist with technical escalations - You will take part in content creation and delivery for technical customer workshops for your area of expertise Benefits: - Medical/Rx Insurance - Dental Insurance - Vision Insurance - Flexible Spending Accounts - Commuter Spending Accounts - Fertility & Family Forming Benefits Company context: Cloudflare is the global edge network, security, and developer platform serving a meaningful share of internet traffic.
Day-to-day expectations
Cloudflare lists these responsibilities for the Customer Solutions Engineer role.
- You will be part of a team of CSMs and CSEs supporting Mid Market customer(s) needs.
- From a technical perspective, your primary responsibilities will be to guide customers through their onboarding of Cloudflare products and services, demonstrating a nuanced understanding of complex customer environments, ensure customers see the full value in Cloudflare's products and advise on technical best practices via 1:1 engagements
- Full-Stack Advisory: Guide customers through the end-to-end onboarding of Cloudflare’s core services (DNS, WAF, CDN, and Zero Trust) while prioritizing the adoption of the Developer Platform.
- Edge Architecture Consulting: Lead technical deep-dives into Cloudflare Workers, Pages, R2, and D1, helping customers architect "edge-first" applications.
- Collaborate with Customer Support, Technical Account Managers, Product, Engineering, and other teams to assist with technical escalations
- You will take part in content creation and delivery for technical customer workshops for your area of expertise
What a strong candidate brings
These requirements are extracted from the source listing and normalized for UpJobz readers.
- You will be part of a team of CSMs and CSEs supporting Mid Market customer(s) needs.
- From a technical perspective, your primary responsibilities will be to guide customers through their onboarding of Cloudflare products and services, demonstrating a nuanced understanding of complex customer environments, ensure customers see the full value in Cloudflare's products and advise on technical best practices via 1:1 engagements
- Full-Stack Advisory: Guide customers through the end-to-end onboarding of Cloudflare’s core services (DNS, WAF, CDN, and Zero Trust) while prioritizing the adoption of the Developer Platform.
- Edge Architecture Consulting: Lead technical deep-dives into Cloudflare Workers, Pages, R2, and D1, helping customers architect "edge-first" applications.
- Collaborate with Customer Support, Technical Account Managers, Product, Engineering, and other teams to assist with technical escalations
- You will take part in content creation and delivery for technical customer workshops for your area of expertise
Why people would want this job
Cloudflare published these compensation, benefits, or working-context details with the role.
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
Why this listing is more than a copied job post.
Customer Solutions Engineer is framed against UpJobz source checks, country scope, compensation visibility, and work-authorization signals so candidates can make a faster go/no-go decision.
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The employer source does not expose a reliable salary range, so candidates should ask for compensation early instead of waiting until late-stage interviews.
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Current extracted signal: Open to TN, H-1B, and OPT candidates already in the United States. UpJobz treats this as a search signal, not legal advice, and links visa-sensitive roles back to the relevant visa hub where possible.
Location read
Because this is remote, country scope and time-zone expectations matter as much as the title. Confirm the employer's allowed work locations on boards.greenhouse.io.
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Source: boards.greenhouse.io · Source ID: 7547552 · Confidence: 93/100 · Last checked: May 7, 2026
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