Director Of Engineering - Growth & Engagement
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.
What this role actually needs.
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. Responsibilities: - Own the engineering strategy, execution, and operating cadence across K-Social, Growth, and Customer Hub, ensuring each team’s roadmap ladders into Klaviyo’s broader growth strategy. - Lead the engineering evolution of K-Social , connecting social engagement to the Klaviyo customer profile and building the technical foundation for products like Social Auto-Replies, engagement intelligence, retargeting ads, and content activation. - Drive the Growth portfolio across onboarding, free-to-paid activation, and cross-sell, building systems and team habits that improve conversion, shorten time-to-value, and create measurable business impact. - Shape Customer Hub into a best-in-class personalized onsite experience that encourages signed-in shopping, delivers proactive support, surfaces recommendations and offers, and makes self-service account management intuitive and useful. - Build a high-velocity experimentation culture across the portfolio, including the instrumentation, frameworks, and decision-making rigor needed to run rapid tests and learn quickly. - Partner deeply with Product, Design, Data, Marketing, Support, and other engineering leaders to turn ambiguous opportunities into clear priorities, scoped plans, and shipped outcomes. Requirements: - You have 10+ years of experience in software engineering, including significant experience leading multiple product engineering teams in a high-growth SaaS environment. - You have experience managing managers and senior engineers, and you know how to scale your impact through clear expectations, healthy operating systems, and strong leadership talent. - You bring meaningful product-led growth (PLG) experience, including ownership of onboarding, activation, conversion, monetization, cross-sell, or adjacent growth motions. - You have built or scaled strong experimentation practices, whether through formal experimentation platforms or highly effective lightweight frameworks, and you know how to use them to drive product and business outcomes. - You are a product-minded engineering leader who connects technical choices to customer value, adoption, and revenue impact. - You have strong product sense and experience leading customer-facing application teams where UX quality, time-to-value, and iteration speed mattered. Company context: Klaviyo is the public marketing automation and CDP company powering email, SMS, and AI personalization for ecommerce.
Day-to-day expectations
Klaviyo lists these responsibilities for the Director Of Engineering - Growth & Engagement role.
- Own the engineering strategy, execution, and operating cadence across K-Social, Growth, and Customer Hub, ensuring each team’s roadmap ladders into Klaviyo’s broader growth strategy.
- Lead the engineering evolution of K-Social , connecting social engagement to the Klaviyo customer profile and building the technical foundation for products like Social Auto-Replies, engagement intelligence, retargeting ads, and content activation.
- Drive the Growth portfolio across onboarding, free-to-paid activation, and cross-sell, building systems and team habits that improve conversion, shorten time-to-value, and create measurable business impact.
- Shape Customer Hub into a best-in-class personalized onsite experience that encourages signed-in shopping, delivers proactive support, surfaces recommendations and offers, and makes self-service account management intuitive and useful.
- Build a high-velocity experimentation culture across the portfolio, including the instrumentation, frameworks, and decision-making rigor needed to run rapid tests and learn quickly.
- Partner deeply with Product, Design, Data, Marketing, Support, and other engineering leaders to turn ambiguous opportunities into clear priorities, scoped plans, and shipped outcomes.
What a strong candidate brings
These requirements are extracted from the source listing and normalized for UpJobz readers.
- You have 10+ years of experience in software engineering, including significant experience leading multiple product engineering teams in a high-growth SaaS environment.
- You have experience managing managers and senior engineers, and you know how to scale your impact through clear expectations, healthy operating systems, and strong leadership talent.
- You bring meaningful product-led growth (PLG) experience, including ownership of onboarding, activation, conversion, monetization, cross-sell, or adjacent growth motions.
- You have built or scaled strong experimentation practices, whether through formal experimentation platforms or highly effective lightweight frameworks, and you know how to use them to drive product and business outcomes.
- You are a product-minded engineering leader who connects technical choices to customer value, adoption, and revenue impact.
- You have strong product sense and experience leading customer-facing application teams where UX quality, time-to-value, and iteration speed mattered.
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Director Of Engineering - Growth & Engagement is framed against UpJobz source checks, country scope, compensation visibility, and work-authorization signals so candidates can make a faster go/no-go decision.
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Source: klaviyo.com · Source ID: 7669366003 · Confidence: 88/100 · Last checked: May 7, 2026
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