Lead Product Manager, Developer Experience
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.
What this role actually needs.
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. Responsibilities: - Set the Vision : Define the product strategy for Klaviyo’s developer environment, aligning to our Need for Speed program — targeting massive improvements in engineering velocity, developer experience, and quality. - Make Developers Your Customers : Treat Klaviyo engineers as the primary stakeholders. Identify pain points across the PDLC (coding, testing, deployment, maintenance) and prioritize investments that meaningfully improve their productivity and happiness. - Accelerate with AI : Institutionalize AI as a force multiplier — from autonomous code agents to AI copilots for reviews and testing. Ensure Klaviyo leads in adopting AI-first development practices, reducing friction without compromising safety. - Deliver Measurable Outcomes : Drive success metrics such as PR throughput, cycle time, change failure rate, developer experience index, and AI tool adoption. - Champion Quality & Safety : Partner with SRE and QE to ensure reliability and safety are built into every paved path — incidents and defects decrease even as velocity increases. - Scale for the Future : Guide architecture and tooling choices that will keep Klaviyo’s developer experience sustainable and scalable for years to come. Requirements: - Strategic Builder : You’re an Engineering leader turned Product think or Founder. Or you’ve led product for developer platforms, infrastructure, or tools, with a track record of improving engineering velocity and reliability. - Developer-Centric Thinker : You deeply empathize with engineers and have experience making their workflows easier, faster, and safer. - AI-Forward Mindset : You understand the transformative potential of AI in software development and can separate hype from practical value. - Metrics-Oriented : You are fluent in measuring success via engineering productivity, quality, and reliability metrics (e.g., PR throughput, CFR, incident rates, DevEx indices). - Influential Collaborator : You can partner with senior engineering leaders (Infra, SRE, QE, product teams) and influence without authority. - Bias for Action : You thrive in fast-moving environments, balance short-term wins with long-term strategy, and bias toward automation and self-service. Company context: Klaviyo is the public marketing automation and CDP company powering email, SMS, and AI personalization for ecommerce.
Day-to-day expectations
Klaviyo lists these responsibilities for the Lead Product Manager, Developer Experience role.
- Set the Vision : Define the product strategy for Klaviyo’s developer environment, aligning to our Need for Speed program — targeting massive improvements in engineering velocity, developer experience, and quality.
- Make Developers Your Customers : Treat Klaviyo engineers as the primary stakeholders. Identify pain points across the PDLC (coding, testing, deployment, maintenance) and prioritize investments that meaningfully improve their productivity and happiness.
- Accelerate with AI : Institutionalize AI as a force multiplier — from autonomous code agents to AI copilots for reviews and testing. Ensure Klaviyo leads in adopting AI-first development practices, reducing friction without compromising safety.
- Deliver Measurable Outcomes : Drive success metrics such as PR throughput, cycle time, change failure rate, developer experience index, and AI tool adoption.
- Champion Quality & Safety : Partner with SRE and QE to ensure reliability and safety are built into every paved path — incidents and defects decrease even as velocity increases.
- Scale for the Future : Guide architecture and tooling choices that will keep Klaviyo’s developer experience sustainable and scalable for years to come.
What a strong candidate brings
These requirements are extracted from the source listing and normalized for UpJobz readers.
- Strategic Builder : You’re an Engineering leader turned Product think or Founder. Or you’ve led product for developer platforms, infrastructure, or tools, with a track record of improving engineering velocity and reliability.
- Developer-Centric Thinker : You deeply empathize with engineers and have experience making their workflows easier, faster, and safer.
- AI-Forward Mindset : You understand the transformative potential of AI in software development and can separate hype from practical value.
- Metrics-Oriented : You are fluent in measuring success via engineering productivity, quality, and reliability metrics (e.g., PR throughput, CFR, incident rates, DevEx indices).
- Influential Collaborator : You can partner with senior engineering leaders (Infra, SRE, QE, product teams) and influence without authority.
- Bias for Action : You thrive in fast-moving environments, balance short-term wins with long-term strategy, and bias toward automation and self-service.
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Current extracted signal: Open to TN, H-1B, and OPT candidates already in the United States. UpJobz treats this as a search signal, not legal advice, and links visa-sensitive roles back to the relevant visa hub where possible.
Location read
On-site roles in Boston should be compared against commute, local salary bands, and nearby employer demand.
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Source: klaviyo.com · Source ID: 7702131003 · Confidence: 88/100 · Last checked: May 7, 2026
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