Manager II, Federal Support Engineering - Denver
We are Datadog's in-house product experts. The Datadog Federal Support Engineering team is dedicated to serving as highly trusted technical advisors for our Public Sector customers, who operate within some of the most highly regulated and security-constrained environments.
What this role actually needs.
We are Datadog's in-house product experts. The Datadog Federal Support Engineering team is dedicated to serving as highly trusted technical advisors for our Public Sector customers, who operate within some of the most highly regulated and security-constrained environments. Responsibilities: - Manage, develop, coach and mentor Federal Support Engineers and/or people managers and their teams who respond to client requests, reproduce and troubleshoot issues, and dive into Datadog’s 1000+ integrations - Act as the owner for your team’s accountability and performance - managing performance reviews, performance plans, and any employee relations issues for your direct reports - Partner with Support team senior leadership to oversee team projects and initiatives to improve productivity, process or procedure - Partner with Engineering, Product Managers, AE’s, and CSM’s teams to oversee the GovCloud Feature requests and Product quality. - Work with Federal Support Director on hiring, onboarding, successful training, and retaining top talent - Guide the team through technical-training, certificates, additional learning, and development needs Requirements: - Best-in-breed onboarding - Generous global benefits - Intra-departmental mentor and buddy program for in-house networking - New hire stock equity (RSUs) and employee stock purchase plan (ESPP) - Continuous professional development, product training, and career pathing - An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits: - Best-in-breed onboarding - Generous global benefits - Intra-departmental mentor and buddy program for in-house networking - New hire stock equity (RSUs) and employee stock purchase plan (ESPP) - Continuous professional development, product training, and career pathing - An inclusive company culture, able to join our Community Guilds and Inclusion Talks Company context: Datadog operates a cloud observability and security platform with meaningful hiring across infrastructure, security, AI, and developer tooling.
Day-to-day expectations
Datadog lists these responsibilities for the Manager II, Federal Support Engineering - Denver role.
- Manage, develop, coach and mentor Federal Support Engineers and/or people managers and their teams who respond to client requests, reproduce and troubleshoot issues, and dive into Datadog’s 1000+ integrations
- Act as the owner for your team’s accountability and performance - managing performance reviews, performance plans, and any employee relations issues for your direct reports
- Partner with Support team senior leadership to oversee team projects and initiatives to improve productivity, process or procedure
- Partner with Engineering, Product Managers, AE’s, and CSM’s teams to oversee the GovCloud Feature requests and Product quality.
- Work with Federal Support Director on hiring, onboarding, successful training, and retaining top talent
- Guide the team through technical-training, certificates, additional learning, and development needs
What a strong candidate brings
These requirements are extracted from the source listing and normalized for UpJobz readers.
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Why people would want this job
Datadog published these compensation, benefits, or working-context details with the role.
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
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On-site roles in Denver should be compared against commute, local salary bands, and nearby employer demand.
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Source: careers.datadoghq.com · Source ID: 7852317 · Confidence: 93/100 · Last checked: May 7, 2026
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