Principal Product Manager
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What this role actually needs.
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Responsibilities: - Define and own the strategy, roadmap, and execution for Twilio’s SMS and RCS APIs, driving innovation while simplifying the developer experience. - Lead the evolution of our messaging platform, including launching new cross-channel APIs and evolving our legacy APIs at global scale. - Work backwards from developers and enterprises to design intuitive, consistent APIs that power billions of customer interactions - Gather market intelligence, analyze usage patterns, and synthesize insights from prototypes to innovate - Partner closely with engineering, design, GTM, and partner teams to scope, build, and launch capabilities - Drive experimentation through betas and A/B tests, iterating quickly to achieve product–market fit for emerging conversational experiences. Requirements: - 5+ years (7+ preferred) experience in product management - Proven ability to work backwards from customer needs, crystallizing problems that translate into impactful product decisions - Strong understanding of how B2B and large enterprises operate, including sales cycles and organizational dynamics - Technical skills: experience in APIs or platform products, including designing for reliability, scale, and developer usability - Soft Skills: Highly collaborative and excel in building cross-functional relationships in remote, global teams; able to mentor, inspire, and set vision for high-impact initiatives - Entrepreneurial: Scrappy and resourceful, comfortable rolling up your sleeves to get things done and drive impact Benefits: - Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $ 213,900. - Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500. - Based in the San Francisco Bay area, California: $201,280 - $251,600. - This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Company context: Twilio is the customer engagement platform for messaging, voice, video, and customer-data orchestration.
Day-to-day expectations
Twilio lists these responsibilities for the Principal Product Manager role.
- Define and own the strategy, roadmap, and execution for Twilio’s SMS and RCS APIs, driving innovation while simplifying the developer experience.
- Lead the evolution of our messaging platform, including launching new cross-channel APIs and evolving our legacy APIs at global scale.
- Work backwards from developers and enterprises to design intuitive, consistent APIs that power billions of customer interactions
- Gather market intelligence, analyze usage patterns, and synthesize insights from prototypes to innovate
- Partner closely with engineering, design, GTM, and partner teams to scope, build, and launch capabilities
- Drive experimentation through betas and A/B tests, iterating quickly to achieve product–market fit for emerging conversational experiences.
What a strong candidate brings
These requirements are extracted from the source listing and normalized for UpJobz readers.
- 5+ years (7+ preferred) experience in product management
- Proven ability to work backwards from customer needs, crystallizing problems that translate into impactful product decisions
- Strong understanding of how B2B and large enterprises operate, including sales cycles and organizational dynamics
- Technical skills: experience in APIs or platform products, including designing for reliability, scale, and developer usability
- Soft Skills: Highly collaborative and excel in building cross-functional relationships in remote, global teams; able to mentor, inspire, and set vision for high-impact initiatives
- Entrepreneurial: Scrappy and resourceful, comfortable rolling up your sleeves to get things done and drive impact
Why people would want this job
Twilio published these compensation, benefits, or working-context details with the role.
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $ 213,900.
- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500.
- Based in the San Francisco Bay area, California: $201,280 - $251,600.
- This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
Why this listing is more than a copied job post.
Principal Product Manager is framed against UpJobz source checks, country scope, compensation visibility, and work-authorization signals so candidates can make a faster go/no-go decision.
United States tech market
United States roles on UpJobz are filtered for high-tech relevance, source freshness, and actionable employer detail before they are allowed into SEO surfaces.
Compensation read
The employer source does not expose a reliable salary range, so candidates should ask for compensation early instead of waiting until late-stage interviews.
Work authorization read
Current extracted signal: Open to TN, H-1B, and OPT candidates already in the United States. UpJobz treats this as a search signal, not legal advice, and links visa-sensitive roles back to the relevant visa hub where possible.
Location read
Because this is remote, country scope and time-zone expectations matter as much as the title. Confirm the employer's allowed work locations on job-boards.greenhouse.io.
Browse similar jobs
Turn this listing into an application plan.
This is the first pass at the premium UpJobz layer: a fast brief that helps serious applicants move with more clarity.
Next moves
- Tailor your resume around ai and llm instead of sending a generic application.
- Use the first two bullets of your application to connect your background directly to principal product manager is a high-signal remote role in remote (united states), and it is most realistic for open to tn, h-1b, and opt candidates already in the united states.
- Open the role quickly if it fits and bookmark three similar jobs before you leave the page.
Interview themes
Watchouts
- Compensation is hidden, so get range clarity in the first recruiter conversation.
- Use open to tn, h-1b, and opt candidates already in the united states as part of your positioning so the recruiter does not have to infer it.
- Lead with distributed collaboration, async delivery, and timezone discipline.
Keywords to match against your background
Use these terms to decide whether your resume, portfolio, and recent projects line up with the role.
Apply through the employer source
Open the source listing from job-boards.greenhouse.io, confirm the role is still active, then apply on the employer or ATS page.
Source: job-boards.greenhouse.io · Source ID: 7837829 · Confidence: 90/100 · Last checked: May 7, 2026
How UpJobz verifies job sourcesContinue browsing tech jobs