Senior Technical Program Manager, Product & Rider Loyalty
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
What this role actually needs.
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Responsibilities: - Lead cross-functional product initiatives from ideation through planning, execution, launch, and post-launch — ensuring alignment, accountability, and measurable outcomes at every phase. - Provide hands-on support across all phases of the software development lifecycle, including project planning, resource allocation, progress tracking, risk mitigation, KPI ownership and measurement, and leadership communications. - Partner with engineering, product, data science, design, operations, and other business functions to build highly collaborative teams and maintain clear communication across teams and stakeholders. - Drive loyalty and retention product programs, working closely with product and engineering to define success metrics, prioritize roadmap investments, and accelerate delivery of features that deepen customer engagement and lifetime value. - Lead regulatory and compliance-driven product initiatives, navigating ambiguity and coordinating across legal, policy, product, and engineering stakeholders. Benefits: - Great medical, dental, and vision insurance options with additional programs available when enrolled - Mental health benefits - Family building benefits - Child care and pet benefits - 401(k) plan with company match to help save for your future - In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off Company context: Lyft operates a large-scale mobility platform with engineering, data, security, and product hiring across major North America metros.
Day-to-day expectations
Lyft lists these responsibilities for the Senior Technical Program Manager, Product & Rider Loyalty role.
- Lead cross-functional product initiatives from ideation through planning, execution, launch, and post-launch — ensuring alignment, accountability, and measurable outcomes at every phase.
- Provide hands-on support across all phases of the software development lifecycle, including project planning, resource allocation, progress tracking, risk mitigation, KPI ownership and measurement, and leadership communications.
- Partner with engineering, product, data science, design, operations, and other business functions to build highly collaborative teams and maintain clear communication across teams and stakeholders.
- Drive loyalty and retention product programs, working closely with product and engineering to define success metrics, prioritize roadmap investments, and accelerate delivery of features that deepen customer engagement and lifetime value.
- Lead regulatory and compliance-driven product initiatives, navigating ambiguity and coordinating across legal, policy, product, and engineering stakeholders.
Why people would want this job
Lyft published these compensation, benefits, or working-context details with the role.
- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match to help save for your future
- In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
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Source: app.careerpuck.com · Source ID: 8433701002 · Confidence: 91/100 · Last checked: May 7, 2026
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