Senior Value Engineer
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What this role actually needs.
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Responsibilities: - Be the “go-to person” for go-to-market teams and sales leadership in your supported territory for value-related expertise, direct opportunity support and scaled activities - Partner with sales management, account executives, solution engineering, sales specialists and other pre- and post-sales teams to support sales and expansion pursuits within your region. - Develop and deliver compelling, CFO-ready business case presentations, POVs and financial models (ROI & TCO) aimed at accelerating, justifying, and/or expanding sales and renewal opportunities - Work closely with prospective and existing customers, alongside sales and other functions, to identify, prioritize and quantify key business drivers and metrics; - Facilitate internal and external discovery to map out customers' "as is" and "to be" business processes across a wide range of companies and industries - Play an active role in the evolution of Twilio’s Value Engineering team and methodology. We expect team members, whether individual contributors or leadership, to be ‘builders’ and take a hands-on role in the continuous improvement of this best-in-class VE practice; specifically help lead, build, evolve Value Selling and Realization processes, templates, and tools. Requirements: - 3+ years of experience in management consulting, value consulting, value engineering, value realization, financial/investment analysis and/or other applicable roles - Strong executive presence and presentation skills, comfortable collaborating with and co-presenting to C-suite executives (CIO, CMO, CFO) - Proficiency in prompt engineering and generative AI tools to accelerate the Value Engineering lifecycle; specifically using AI tools to synthesize discovery notes, automate the creation of customer-facing materials, and audit ROI formulas for logic, consistency, and scale. - A self-starter who thrives in working collaboratively and cross-functionally - particularly with Sales, Customer Success, Solution Engineering and other key partners. - Results-oriented, strategic thinker with deep quantitative analysis and financial modeling skills - Strong understanding of how Marketing, Product, and Support functions operate at enterprise companies specifically regarding omnichannel orchestration, customer lifecycle messaging, and the integration of real-time signals into automated engagement workflows. Benefits: - Based in Colorado, Hawaii, Minnesota or Vermont : 108,960.00 - 136,200.00 - Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): 115,040.00 - 143,800.00 - Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: 121,100.00 - 151,350.00 - This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. - This role is eligible to earn commissions. Company context: Twilio is the customer engagement platform for messaging, voice, video, and customer-data orchestration.
Day-to-day expectations
Twilio lists these responsibilities for the Senior Value Engineer role.
- Be the “go-to person” for go-to-market teams and sales leadership in your supported territory for value-related expertise, direct opportunity support and scaled activities
- Partner with sales management, account executives, solution engineering, sales specialists and other pre- and post-sales teams to support sales and expansion pursuits within your region.
- Develop and deliver compelling, CFO-ready business case presentations, POVs and financial models (ROI & TCO) aimed at accelerating, justifying, and/or expanding sales and renewal opportunities
- Work closely with prospective and existing customers, alongside sales and other functions, to identify, prioritize and quantify key business drivers and metrics;
- Facilitate internal and external discovery to map out customers' "as is" and "to be" business processes across a wide range of companies and industries
- Play an active role in the evolution of Twilio’s Value Engineering team and methodology. We expect team members, whether individual contributors or leadership, to be ‘builders’ and take a hands-on role in the continuous improvement of this best-in-class VE practice; specifically help lead, build, evolve Value Selling and Realization processes, templates, and tools.
What a strong candidate brings
These requirements are extracted from the source listing and normalized for UpJobz readers.
- 3+ years of experience in management consulting, value consulting, value engineering, value realization, financial/investment analysis and/or other applicable roles
- Strong executive presence and presentation skills, comfortable collaborating with and co-presenting to C-suite executives (CIO, CMO, CFO)
- Proficiency in prompt engineering and generative AI tools to accelerate the Value Engineering lifecycle; specifically using AI tools to synthesize discovery notes, automate the creation of customer-facing materials, and audit ROI formulas for logic, consistency, and scale.
- A self-starter who thrives in working collaboratively and cross-functionally - particularly with Sales, Customer Success, Solution Engineering and other key partners.
- Results-oriented, strategic thinker with deep quantitative analysis and financial modeling skills
- Strong understanding of how Marketing, Product, and Support functions operate at enterprise companies specifically regarding omnichannel orchestration, customer lifecycle messaging, and the integration of real-time signals into automated engagement workflows.
Why people would want this job
Twilio published these compensation, benefits, or working-context details with the role.
- Based in Colorado, Hawaii, Minnesota or Vermont : 108,960.00 - 136,200.00
- Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): 115,040.00 - 143,800.00
- Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: 121,100.00 - 151,350.00
- This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
- This role is eligible to earn commissions.
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Source: job-boards.greenhouse.io · Source ID: 7743247 · Confidence: 90/100 · Last checked: May 7, 2026
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