Solutions Architect, SMB
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
What this role actually needs.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Responsibilities: - Drive thought leadership and build executive relationships with key business and technical stakeholders including CIO, CTO, COO, CRO, CDO & Head of Payments. Strive to become their trusted advisor - Work to deeply understand the customer’s business objectives and apply Stripe’s payments, SaaS, Banking-as-a-Service and Link Network solutions to customer challenges - Secure the technical win for Stripe’s products by delivering demos, responding to RFPs, evangelizing Stripe’s products, and collaborating internally on narratives that align with the customer’s goals - Creating scalable processes (1:M customer engagements, Webinars, office hours etc), partnerships (with external and internal partners) and scaled assets (reusable videos/ templates) in order to act as a force-multiplier in the sales process - Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods - Collaborate with multiple internal stakeholders including go-to-market, product and marketing to deliver impactful EBC briefings for SMB accounts Requirements: - 5+ years of total relevant experience (software development, enterprise sales/ architecture, business development etc.) - 2+ years of experience in a similar customer-facing engineering role (e.g. solutions architect, sales engineer, customer success, professional services delivery) for a fin-tech/payment-tech/global software enterprise - Experience as a customer facing roles - presenting and architecting solutions. Domain experience in the payments space is preferred - Deep understanding or background in SDLC and understanding of REST APIs. Experience in writing code in at least 2 of the following languages: Ruby, Python, JavaScript, Java, Go, etc. is preferred - Outstanding oral and written communication skills, presentation skills, and comfortable explaining complex concepts to both technical and non-technical audiences - Able and willing to learn Stripe solutions (Payments, Billing, Connect, etc.) Company context: Stripe builds financial infrastructure for internet businesses, with strong hiring across platform, product, data, and AI-adjacent teams.
Day-to-day expectations
Stripe lists these responsibilities for the Solutions Architect, SMB role.
- Drive thought leadership and build executive relationships with key business and technical stakeholders including CIO, CTO, COO, CRO, CDO & Head of Payments. Strive to become their trusted advisor
- Work to deeply understand the customer’s business objectives and apply Stripe’s payments, SaaS, Banking-as-a-Service and Link Network solutions to customer challenges
- Secure the technical win for Stripe’s products by delivering demos, responding to RFPs, evangelizing Stripe’s products, and collaborating internally on narratives that align with the customer’s goals
- Creating scalable processes (1:M customer engagements, Webinars, office hours etc), partnerships (with external and internal partners) and scaled assets (reusable videos/ templates) in order to act as a force-multiplier in the sales process
- Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods
- Collaborate with multiple internal stakeholders including go-to-market, product and marketing to deliver impactful EBC briefings for SMB accounts
What a strong candidate brings
These requirements are extracted from the source listing and normalized for UpJobz readers.
- 5+ years of total relevant experience (software development, enterprise sales/ architecture, business development etc.)
- 2+ years of experience in a similar customer-facing engineering role (e.g. solutions architect, sales engineer, customer success, professional services delivery) for a fin-tech/payment-tech/global software enterprise
- Experience as a customer facing roles - presenting and architecting solutions. Domain experience in the payments space is preferred
- Deep understanding or background in SDLC and understanding of REST APIs. Experience in writing code in at least 2 of the following languages: Ruby, Python, JavaScript, Java, Go, etc. is preferred
- Outstanding oral and written communication skills, presentation skills, and comfortable explaining complex concepts to both technical and non-technical audiences
- Able and willing to learn Stripe solutions (Payments, Billing, Connect, etc.)
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Source: stripe.com · Source ID: 7361440 · Confidence: 94/100 · Last checked: May 7, 2026
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