Staff Product Manager - Core Commerce Platform
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What this role actually needs.
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Responsibilities: - Master Commerce Domains: Leverage deep expertise in catalog management, subscriptions, billing, invoicing, revenue recognition, and tax compliance to build robust, scalable financial systems. - Define Platform Strategy: Architect the roadmap for a "commerce-as-a-service" model by developing primitives (metering, rating, and entitlement APIs) that enable internal teams to launch products with minimal bespoke engineering. - Enable Internal Tenants: Treat Twilio’s internal product and operations teams as primary customers by designing the self-service tools, SDKs, and documentation necessary for independent onboarding to the platform. - Ensure Usage Fidelity: Own the "event-to-invoice" data lifecycle by architecting systems that transform high-volume usage data into transparent invoices, ensuring rating logic is perfectly mirrored in customer dashboards. - Productize Compliance: Partner with Finance, Compliance, and Accounting to build automated revenue recognition and geography-aware tax hooks into the platform core to ensure every transaction is audit-ready by default. - Champion Accuracy & Trust: Drive platform initiatives that provide customers with granular visibility into their usage, reducing billing inquiries and fostering long-term trust through financial integrity. Requirements: - Integrate AI Capabilities: Embed AI into the commerce platform, such as, billing optimization, anomaly detection, rating logic, and automating internal administrative and reporting activities. - Lead Forensic Discovery: Conduct deep-dive investigations into the most complex parts of the commerce lifecycle, untangling legacy systems and technical debt to provide the organization with clear paths forward. - Embed Data-Driven Decisioning: Drive system reliability and business outcomes by using analytics to guide prioritization and fostering a culture of continuous experimentation and learning. - Technical Mentorship: While an individual contributor role, you will "raise the bar" for the PM org, mentoring PMs on technical product discovery, tracking communication and execution. - 8+ years of industry experience. - 5+ years of Product Management experience, with at least 3 years focused on commerce, billing, or financial platforms at scale Benefits: - Based in British Columbia: CAD 145,840.00 - CAD 182,300.00 - Target Bonus Percentage 15% Company context: Twilio is the customer engagement platform for messaging, voice, video, and customer-data orchestration.
Day-to-day expectations
Twilio lists these responsibilities for the Staff Product Manager - Core Commerce Platform role.
- Master Commerce Domains: Leverage deep expertise in catalog management, subscriptions, billing, invoicing, revenue recognition, and tax compliance to build robust, scalable financial systems.
- Define Platform Strategy: Architect the roadmap for a "commerce-as-a-service" model by developing primitives (metering, rating, and entitlement APIs) that enable internal teams to launch products with minimal bespoke engineering.
- Enable Internal Tenants: Treat Twilio’s internal product and operations teams as primary customers by designing the self-service tools, SDKs, and documentation necessary for independent onboarding to the platform.
- Ensure Usage Fidelity: Own the "event-to-invoice" data lifecycle by architecting systems that transform high-volume usage data into transparent invoices, ensuring rating logic is perfectly mirrored in customer dashboards.
- Productize Compliance: Partner with Finance, Compliance, and Accounting to build automated revenue recognition and geography-aware tax hooks into the platform core to ensure every transaction is audit-ready by default.
- Champion Accuracy & Trust: Drive platform initiatives that provide customers with granular visibility into their usage, reducing billing inquiries and fostering long-term trust through financial integrity.
What a strong candidate brings
These requirements are extracted from the source listing and normalized for UpJobz readers.
- Integrate AI Capabilities: Embed AI into the commerce platform, such as, billing optimization, anomaly detection, rating logic, and automating internal administrative and reporting activities.
- Lead Forensic Discovery: Conduct deep-dive investigations into the most complex parts of the commerce lifecycle, untangling legacy systems and technical debt to provide the organization with clear paths forward.
- Embed Data-Driven Decisioning: Drive system reliability and business outcomes by using analytics to guide prioritization and fostering a culture of continuous experimentation and learning.
- Technical Mentorship: While an individual contributor role, you will "raise the bar" for the PM org, mentoring PMs on technical product discovery, tracking communication and execution.
- 8+ years of industry experience.
- 5+ years of Product Management experience, with at least 3 years focused on commerce, billing, or financial platforms at scale
Why people would want this job
Twilio published these compensation, benefits, or working-context details with the role.
- Based in British Columbia: CAD 145,840.00 - CAD 182,300.00
- Target Bonus Percentage 15%
Why this listing is more than a copied job post.
Staff Product Manager - Core Commerce Platform is framed against UpJobz source checks, country scope, compensation visibility, and work-authorization signals so candidates can make a faster go/no-go decision.
Canada tech market
Canada roles on UpJobz are filtered for high-tech relevance, source freshness, and actionable employer detail before they are allowed into SEO surfaces.
Compensation read
The employer source does not expose a reliable salary range, so candidates should ask for compensation early instead of waiting until late-stage interviews.
Work authorization read
Current extracted signal: Open to TN, H-1B, and OPT candidates already in the United States. UpJobz treats this as a search signal, not legal advice, and links visa-sensitive roles back to the relevant visa hub where possible.
Location read
Because this is remote, country scope and time-zone expectations matter as much as the title. Confirm the employer's allowed work locations on job-boards.greenhouse.io.
Browse similar jobs
Turn this listing into an application plan.
This is the first pass at the premium UpJobz layer: a fast brief that helps serious applicants move with more clarity.
Next moves
- Tailor your resume around ai and llm instead of sending a generic application.
- Use the first two bullets of your application to connect your background directly to staff product manager - core commerce platform is a high-signal remote role in remote (canada), and it is most realistic for open to tn, h-1b, and opt candidates already in the united states.
- Open the role quickly if it fits and bookmark three similar jobs before you leave the page.
Interview themes
Watchouts
- Compensation is hidden, so get range clarity in the first recruiter conversation.
- Use open to tn, h-1b, and opt candidates already in the united states as part of your positioning so the recruiter does not have to infer it.
- Lead with distributed collaboration, async delivery, and timezone discipline.
Keywords to match against your background
Use these terms to decide whether your resume, portfolio, and recent projects line up with the role.
Apply through the employer source
Open the source listing from job-boards.greenhouse.io, confirm the role is still active, then apply on the employer or ATS page.
Source: job-boards.greenhouse.io · Source ID: 7171180 · Confidence: 90/100 · Last checked: May 7, 2026
How UpJobz verifies job sourcesContinue browsing tech jobs