Staff Security Analyst, Customer Assurance
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era.
What this role actually needs.
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. Responsibilities: - Serve as the critical bridge between Okta’s customers and internal Engineering/Product Security teams. You must be able to unpack complex customer security concerns, hold in-depth technical discussions with internal engineering to align on solutions, and translate Okta’s security architecture back to the customer to resolve high-stakes inquiries. - Take end-to-end ownership of highly technical security questionnaires and due-diligence requests, Partner seamlessly with internal subject matter experts—including our specialized Federal/FedRAMP teams—to ensure accurate, timely, and high-quality responses for highly regulated customers. - Drive technological changes within Customer Assurance by identifying and implementing AI and automation strategies to streamline workflows, scale global efforts, and reduce response times. - Train and empower regional Go-To-Market and Sales teams on standard engagement protocols, ensuring they can leverage Customer Assurance resources smoothly to accelerate deals. - Collaborate with the Security Trust & Culture team and Regional CSOs to develop, publish, and maintain forward-facing security collateral, FAQs, and field communications. - Work within a global team, participating or leading global handoffs between American timezones and European or Asian, when required for large security or industry events. Requirements: - Bachelor’s degree in Computer Science or Management Information Systems, or equivalent work experience in technology or information security fields - Minimum 3 years information security, project management, or related experience - A strong, fundamental understanding of core Security principles, architectures, and operations. - Understanding of IT and cloud methodologies, information security, privacy, identity management, risk assessments and IT regulation and compliance standards - Strong oral, written, and presentation skills - Strong written and verbal communication skills, with a proven ability to distill complex technical concepts into clear, concise responses for both technical customers and internal executive stakeholders. Benefits: - Supporting Your Well-Being - Driving Social Impact - Developing Talent and Fostering Connection + Community Company context: Okta is the public identity and access company serving 18,000+ organizations including most of the Fortune 1000.
Day-to-day expectations
Okta lists these responsibilities for the Staff Security Analyst, Customer Assurance role.
- Serve as the critical bridge between Okta’s customers and internal Engineering/Product Security teams. You must be able to unpack complex customer security concerns, hold in-depth technical discussions with internal engineering to align on solutions, and translate Okta’s security architecture back to the customer to resolve high-stakes inquiries.
- Take end-to-end ownership of highly technical security questionnaires and due-diligence requests, Partner seamlessly with internal subject matter experts—including our specialized Federal/FedRAMP teams—to ensure accurate, timely, and high-quality responses for highly regulated customers.
- Drive technological changes within Customer Assurance by identifying and implementing AI and automation strategies to streamline workflows, scale global efforts, and reduce response times.
- Train and empower regional Go-To-Market and Sales teams on standard engagement protocols, ensuring they can leverage Customer Assurance resources smoothly to accelerate deals.
- Collaborate with the Security Trust & Culture team and Regional CSOs to develop, publish, and maintain forward-facing security collateral, FAQs, and field communications.
- Work within a global team, participating or leading global handoffs between American timezones and European or Asian, when required for large security or industry events.
What a strong candidate brings
These requirements are extracted from the source listing and normalized for UpJobz readers.
- Bachelor’s degree in Computer Science or Management Information Systems, or equivalent work experience in technology or information security fields
- Minimum 3 years information security, project management, or related experience
- A strong, fundamental understanding of core Security principles, architectures, and operations.
- Understanding of IT and cloud methodologies, information security, privacy, identity management, risk assessments and IT regulation and compliance standards
- Strong oral, written, and presentation skills
- Strong written and verbal communication skills, with a proven ability to distill complex technical concepts into clear, concise responses for both technical customers and internal executive stakeholders.
Why people would want this job
Okta published these compensation, benefits, or working-context details with the role.
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
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On-site roles in Washington should be compared against commute, local salary bands, and nearby employer demand.
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Source: okta.com · Source ID: 7743848 · Confidence: 89/100 · Last checked: May 7, 2026
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