Technical Program Manager, AI Infrastructure
About the Role We’re hiring a Technical Program Manager, AI Infrastructure to lead high-impact programs that power Character.AI ’s model development and serving systems at scale. In this role, you’ll partner closely with engineering, research, and product teams to shape infrastructure strategy, align roadmaps, and driv
What this role actually needs.
About the Role We’re hiring a Technical Program Manager, AI Infrastructure to lead high-impact programs that power Character.AI ’s model development and serving systems at scale. In this role, you’ll partner closely with engineering, research, and product teams to shape infrastructure strategy, align roadmaps, and driv Responsibilities: - Lead planning and execution of major AI infrastructure initiatives spanning training pipelines, data systems, model evaluation, and inference/serving - Build structures that keep teams aligned: scopes, goals, requirements, timelines, risks, and success metrics - Partner with engineering, research, and product to translate model and product needs into infrastructure roadmaps and priorities - Drive cross-functional accountability and communication across teams working on tightly coupled systems - Track key infrastructure metrics (e.g., reliability, latency, throughput, cost efficiency) and define reporting that surfaces progress and risk - Identify bottlenecks in infrastructure workflows and lead efforts to improve tooling, automation, and developer velocity Requirements: - Partner with engineering, research, and product to translate model and product needs into infrastructure roadmaps and priorities - Drive cross-functional accountability and communication across teams working on tightly coupled systems - Track key infrastructure metrics (e.g., reliability, latency, throughput, cost efficiency) and define reporting that surfaces progress and risk - Identify bottlenecks in infrastructure workflows and lead efforts to improve tooling, automation, and developer velocity - Support capacity planning and resource allocation to ensure infrastructure scales with model and product growth - Develop repeatable frameworks and operational patterns that improve execution quality across infrastructure programs Company context: Character.AI builds personalized conversational AI agents and the infrastructure that powers them at scale.
Day-to-day expectations
Character.AI lists these responsibilities for the Technical Program Manager, AI Infrastructure role.
- Lead planning and execution of major AI infrastructure initiatives spanning training pipelines, data systems, model evaluation, and inference/serving
- Build structures that keep teams aligned: scopes, goals, requirements, timelines, risks, and success metrics
- Partner with engineering, research, and product to translate model and product needs into infrastructure roadmaps and priorities
- Drive cross-functional accountability and communication across teams working on tightly coupled systems
- Track key infrastructure metrics (e.g., reliability, latency, throughput, cost efficiency) and define reporting that surfaces progress and risk
- Identify bottlenecks in infrastructure workflows and lead efforts to improve tooling, automation, and developer velocity
What a strong candidate brings
These requirements are extracted from the source listing and normalized for UpJobz readers.
- Partner with engineering, research, and product to translate model and product needs into infrastructure roadmaps and priorities
- Drive cross-functional accountability and communication across teams working on tightly coupled systems
- Track key infrastructure metrics (e.g., reliability, latency, throughput, cost efficiency) and define reporting that surfaces progress and risk
- Identify bottlenecks in infrastructure workflows and lead efforts to improve tooling, automation, and developer velocity
- Support capacity planning and resource allocation to ensure infrastructure scales with model and product growth
- Develop repeatable frameworks and operational patterns that improve execution quality across infrastructure programs
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Technical Program Manager, AI Infrastructure is framed against UpJobz source checks, country scope, compensation visibility, and work-authorization signals so candidates can make a faster go/no-go decision.
United States tech market
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Compensation read
$220K - $260K is visible before the click, so candidates can compare the role against local market expectations before applying.
Work authorization read
Current extracted signal: Open to TN, H-1B, and OPT candidates already in the United States. UpJobz treats this as a search signal, not legal advice, and links visa-sensitive roles back to the relevant visa hub where possible.
Location read
Hybrid roles in Redwood City should be compared against commute, local salary bands, and nearby employer demand.
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- Tailor your resume around ai and research instead of sending a generic application.
- Use the first two bullets of your application to connect your background directly to technical program manager, ai infrastructure is a high-signal hybrid role in redwood city, and it is most realistic for open to tn, h-1b, and opt candidates already in the united states.
- Open the role quickly if it fits and bookmark three similar jobs before you leave the page.
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- $220K - $260K is visible, so calibrate your application around the posted range.
- Use open to tn, h-1b, and opt candidates already in the united states as part of your positioning so the recruiter does not have to infer it.
- Show concrete examples of succeeding in hybrid environments.
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Apply through the employer source
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Source: jobs.ashbyhq.com · Source ID: fd023b84-a746-4fe9-8a9d-277899e67a78 · Confidence: 92/100 · Last checked: May 7, 2026
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