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Jobs/New York City/Technical Program Manager, Site Reliability Engineering (Senior Or Staff)
New York City, NY

Technical Program Manager, Site Reliability Engineering (Senior Or Staff)

As a TPM for SRE, you will partner with SRE leaders and engineers to scale the platform that underpins all of MongoDB’s cloud products. You will drive program execution, strengthen production reliability practices, and coordinate cross-functional efforts across US and EMEA teams.

Company
Mongodb
Compensation
Not listed
Schedule
Full-Time
Role overview

What this role actually needs.

As a TPM for SRE, you will partner with SRE leaders and engineers to scale the platform that underpins all of MongoDB’s cloud products. You will drive program execution, strengthen production reliability practices, and coordinate cross-functional efforts across US and EMEA teams. Responsibilities: - Drive Program Planning & Execution – Define program scope, milestones, and success criteria with SRE engineers and leaders. Manage dependencies across platform teams, keep work clearly tracked in Jira, and deliver on time - Strengthen Production Reliability – Lead change management and launch readiness programs. Partner with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data, metrics, and capacity signals to drive prioritization and continuous improvement - Lead Cross-Functional Coordination – Align SRE with Security, Compliance, Cloud platform, and other engineering teams. Coordinate cross-team incident response, ensure clear follow-through, and build trust as the go-to driver of complex, multi-team efforts - Build Scalable Systems & Processes – Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale. Work yourself out of the "hero" role by leaving teams better-equipped to execute independently Requirements: - 8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams - Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change - Strong knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs) - Skilled at shaping roadmaps and managing dependencies - Able to query and interpret metrics, logs, or other data sources to inform decisions and communicate risk - Excellent communicator—clear, concise, and calm—across engineers, cross-functional partners, and executives Company context: MongoDB is the public document database company powering modern applications across cloud, on-prem, and edge.

Responsibilities

Day-to-day expectations

Mongodb lists these responsibilities for the Technical Program Manager, Site Reliability Engineering (Senior Or Staff) role.

  • Drive Program Planning & Execution – Define program scope, milestones, and success criteria with SRE engineers and leaders. Manage dependencies across platform teams, keep work clearly tracked in Jira, and deliver on time
  • Strengthen Production Reliability – Lead change management and launch readiness programs. Partner with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data, metrics, and capacity signals to drive prioritization and continuous improvement
  • Lead Cross-Functional Coordination – Align SRE with Security, Compliance, Cloud platform, and other engineering teams. Coordinate cross-team incident response, ensure clear follow-through, and build trust as the go-to driver of complex, multi-team efforts
  • Build Scalable Systems & Processes – Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale. Work yourself out of the "hero" role by leaving teams better-equipped to execute independently
Requirements

What a strong candidate brings

These requirements are extracted from the source listing and normalized for UpJobz readers.

  • 8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams
  • Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change
  • Strong knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs)
  • Skilled at shaping roadmaps and managing dependencies
  • Able to query and interpret metrics, logs, or other data sources to inform decisions and communicate risk
  • Excellent communicator—clear, concise, and calm—across engineers, cross-functional partners, and executives
UpJobz market context

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Technical Program Manager, Site Reliability Engineering (Senior Or Staff) is framed against UpJobz source checks, country scope, compensation visibility, and work-authorization signals so candidates can make a faster go/no-go decision.

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Compensation read

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Current extracted signal: Open to TN, H-1B, and OPT candidates already in the United States. UpJobz treats this as a search signal, not legal advice, and links visa-sensitive roles back to the relevant visa hub where possible.

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Interview themes

Cloud and DevOpsOn-siteaillmkubernetesaws

Watchouts

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Role signals

Keywords to match against your background

Use these terms to decide whether your resume, portfolio, and recent projects line up with the role.

aillmkubernetesawsgcpazuresecurityplatformobservabilityapidatabasegoc++cloudatlas
Next step

Apply through the employer source

Open the source listing from mongodb.com, confirm the role is still active, then apply on the employer or ATS page.

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Source: mongodb.com · Source ID: 7555631 · Confidence: 90/100 · Last checked: May 7, 2026

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